This guide takes you through the process of creating a direct link to your returns portal in your site menu. Please see below.
Go to online store - Navigation - Main menu - Add menu item - Name (What you would like) Link the returns portal URL - save. Your returns portal should now appear in your site menu.
Please see steps below
Add new menu item
Enter your returns portal URL
If this isn' clear please don't hesitate to get in touch with our team.