I can't find my label - You can find your return label attached to the email you have received from noreply@clicksit.com. Please check your Spam for return label if you cannot find

Do I need an RMA or returns authorisation and where can I find it -unfortunately we do not deal with this part of the return, the retailer you purchased from will be able to help. 

I can't find store to drop off parcel. find your nearest store here 

Where is my refund - please contact the retailer directly regarding the refund of your return

I don't have a printer - Unfortunately the label needs to be printed to use the service, and it can't be used any other way. You should be able to find a CollectPlus store near your work if it helps printing the label there.  

I have asked for an exchange not a refund - Your retailer will manage this please contact them directly to alert them of the fact that you would like an exchange and not a refund. 

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