Our payment system is fully automated with payment taken via DirectDebit. Payment is completed in the following way:

  1. Invoice sent on the 1st of each month for the previous months returns. 

  2. DD payment processed 

  3. DD payment taken from client account  around 5th of the month. 

A couple of notes on billing:

  • You are only charged for the returns processed and received by you. There is no charge made when labels are produced, but your customer does not return the item using this label. 

  • Direct Debit must be setup before go-live. It only takes two minutes and can be completed following link below. 

  • There are no other charges, and you are only charge per return processed. 

  • There is no fixed term contract or minimum monthly returns. if you process 1 return you are charged for that one return.

Did this answer your question?