We have loads of new features in Version 2 of the app. Here are just a few:
- Reply to email address! Now when your customers respond to emails sent regarding their return it will come directly to you. Very important for keeping customers happy.
- A new way for your customers to use your return portal. Use our proxy feature so they experience a return in the same design as your website.
- Modify all emails sent to customers.
- New dashboard. Search, filter export returns.
- Return orders where the customer has checked out using mobile.
- Turn on and off customer notification emails for ever step of the return process.
- Set and edit your return address from within the app. This only applies for our clients sending their customers prepaid return labels.