The Sorted Returns Center app has the functionality to scan in returns cutting down your processing time. There are a few prerequisites:
Shopify user
Collect+ labels setup
Dashboard access - available to all please request from support if you do not have access.
USB scanner if want to fully automate. Example
Demo video here
Within the dashboard go to Scan Barcode tab
Place the curser in barcode field
When you receive your parcel back simply scan the barcode on your CollectPlus label.
You then have the option to go to the return in the Sorted Returns app or mark as received.
Any queries on setup just get in touch