The Sorted Returns app has the functionality to scan in returns cutting down your processing time.

There are a few prerequisites. Any queries don't hesitate to contact us.

  1. Shopify User

  2. CollectPlus labels setup

  3. Dashboard access. Available to all please request from support if you do not have access.

  4. USB scanner if want to fully automate. Example

Demo video here

Within the dashboard go to Scan Barcode tab

Place the curser in barcode field

When you receive your parcel back simply scan the barcode on your CollectPlus label.

You then have the option to go to the return in the Sorted Returns app or mark as received.

Any queries on setup just get in touch

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