When a customer requests credit for their return you have the option to automatically create a discount code for the order amount and email it to the customer. (You will need the Gold package for this feature)

To activate this feature you will need to have 'Refund within the app' setting ticked in the Setup section.

Customer requests credit for their refund

You will then Mark as received when the item has been received back

If you now click 'Refund' - the green button below

Select the items or quantity to refund

Select credit amount

Popup requests you confirm

Discount code for the value set is automatically created and emailed to your customer

See discounts in the discount area of Shopify Admin

Any questions or to request a demo please don't hesitate to get in touch

Did this answer your question?