With our free Essential package you will have the below features included;

  • You'll be able to approve and reject your customers return requests

  • We will create you, your own branded returns portal matching the same theme as your Shopify store

  • You will have access to our exclusive shipping labels available for UK to UK returns and also US to US returns

  • There are email notifications that you can change and update based on your returns policy and the information you're wanting to send to your customers each step of the returns process

  • You're able to set a return window time limit on your portal so nobody outside of the days you choose are able to try to process a return

  • We've also given you the option to change your return reasons for your customers to select from when they're processing their return request

  • You also have the ability to email your customers from inside of the app using templates or you can make this as personal as you'd like

If you have any questions please let us know

Jodie

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