Outbound/Shipping

Thomas avatar K Z
51 articles in this collection
Written by Thomas, Krishna Vanga, and Zoë Kennedy

Does tracking automatically get added to customer orders once the label is printed?

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Written by Krishna Vanga
Updated over a week ago

Does the Sorted app work with other shopfronts or integrations?

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Written by Krishna Vanga
Updated over a week ago

Can I customise my packing slips?

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Written by Krishna Vanga
Updated over a week ago

How do I bulk print labels?

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Written by Krishna Vanga
Updated over a week ago

How do I change my shipping address?

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Written by Krishna Vanga
Updated over a week ago

Can I print via a mobile?

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Written by Krishna Vanga
Updated over a week ago

Do my orders automatically get marked as 'fulfilled' when the label is printed?

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Written by Krishna Vanga
Updated over a week ago

How do I cancel my account?

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Written by Krishna Vanga
Updated over a week ago

Is there compensation for shipped parcels that are lost or damaged ?

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Written by Krishna Vanga
Updated over a week ago

Can I change the Collection Address for my Orders?

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Written by Krishna Vanga
Updated over a week ago

What is the process if a shipped parcel has been lost?

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Written by Krishna Vanga
Updated over a week ago

What is the process if a shipped parcel has been damaged?

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Written by Krishna Vanga
Updated over a week ago

How do I get refunded for being overcharged?

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Written by Krishna Vanga
Updated over a week ago

How do I change my payment method?

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Written by Krishna Vanga
Updated over a week ago

How do I file a claim with UPS?

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Written by Krishna Vanga
Updated over a week ago

How do I file a claim with EVRi?

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Written by Krishna Vanga
Updated over a week ago

How do I edit destination address & contact details for a shipping order?

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Written by Zoë Kennedy
Updated over a week ago

Where is my order?

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Written by Zoë Kennedy
Updated over a week ago

How do I change my company settings?

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Written by Krishna Vanga
Updated over a week ago

How quickly will the delivery arrive with customers?

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Written by Krishna Vanga
Updated over a week ago

What are the maximum dimensions I can send?

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Written by Krishna Vanga
Updated over a week ago

What is the maximum weight I can send?

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Written by Krishna Vanga
Updated over a week ago

How are volumetric size and volumetric weight calculated?

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Written by Krishna Vanga
Updated over a week ago

Can I add a signature requirement to my shipment?

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Written by Krishna Vanga
Updated over a week ago

Can I redirect a shipment that is in transit?

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Written by Krishna Vanga
Updated over a week ago

Can I change the shipment date after I've purchased the label?

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Written by Krishna Vanga
Updated over a week ago

How do I schedule a collection?

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Written by Krishna Vanga
Updated over a week ago

How will I be billed for my shipping labels?

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Written by Krishna Vanga
Updated over a week ago

Are there any 'restricted items' that cannot be shipped?

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Written by Krishna Vanga
Updated over a week ago

Can I manually create shipping labels?

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Written by Krishna Vanga
Updated over a week ago

What sizes and formats are available for label printing?

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Written by Krishna Vanga
Updated over a week ago

My labels are not working in a certain browser.

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Written by Krishna Vanga
Updated over a week ago

How can I configure my labels to be ZPL?

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Written by Krishna Vanga
Updated over a week ago

How do I reprint a label?

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Written by Krishna Vanga
Updated over a week ago

How do I void a shipping label that I have printed?

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Written by Krishna Vanga
Updated over a week ago

Can I ship to customers outside of the UK?

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Written by Krishna Vanga
Updated over a week ago

Can I use my own carrier rates?

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Written by Krishna Vanga
Updated over a week ago

Am I liable for any surcharges?

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Written by Krishna Vanga
Updated over a week ago

Will I need to pay additional costs for the collection?

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Written by Zoë Kennedy
Updated over a week ago

Will I get charged if I have printed a shipping label, but it is unused?

Thomas avatar
Written by Thomas
Updated over a week ago

What Shopify settings are recommended for using the app?

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Written by Zoë Kennedy
Updated over a week ago

Are label prices exclusive of VAT?

Thomas avatar
Written by Thomas
Updated over a week ago

How do I print my shipping labels?

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Written by Zoë Kennedy
Updated over a week ago

Why do I need to set up a Direct Debit?

Thomas avatar
Written by Thomas
Updated over a week ago

What is the cost per parcel shipped?

Thomas avatar
Written by Thomas
Updated over a week ago

Why has the pricing changed?

Thomas avatar
Written by Thomas
Updated over a week ago

How will I know about shipping pricing updates?

Thomas avatar
Written by Thomas
Updated over a week ago

Is Sorted's outbound shipping solution completely free? Are there any monthly fixed costs?

Thomas avatar
Written by Thomas
Updated over a week ago

What if my order shipping label is still 'processing'?

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Written by Zoë Kennedy
Updated over a week ago

My order(s) was placed 'On Hold' in Shopify

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Written by Zoë Kennedy
Updated over a week ago

What should be measured for package weight?

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Written by Zoë Kennedy
Updated over a week ago