Sorted

Email notifications are automated emails that your customers get throughout the returns process.

Managing email notifications

Keep your teams informed on return progress and let them know when they need to reject or approve return requests.

When your customers reply to email notifications we direct them straight to your preferred contact email address

​We have provided some generic text for your customer emails, but you can edit the content of your emails however you like.

​We have provided some generic text for your return labels email, but you can edit the content of this email however you like.

Get complete control over your email design

Manage email notifications sent to you and your customers

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you