Advice and answers from the Sorted Team

Getting started

Everything you need to know to get started with Sorted Returns Center

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4 articles in this collection
Written by Thomas, Ceri Brown, and Lewis Christian

Returns portal

Offer a personalised returns experience with your customisable branded returns portal

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6 articles in this collection
Written by Thomas and Lewis Christian

Managing returns

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14 articles in this collection
Written by Thomas, Lewis Christian, and Krishna Vanga

Notifications

Manage notifications sent to you and your customers

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6 articles in this collection
Written by Ceri Brown, Thomas, and Lewis Christian

Refunds and exchanges

Choose auto-features to reduce manual tasks and streamline your return approvals, refunds and exchanges

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5 articles in this collection
Written by Thomas, Ceri Brown, and Krishna Vanga

Returns label

Send returns labels automatically and benefit from competitive Collect+ and USPS rates or choose to upload your own return labels

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7 articles in this collection
Written by Thomas, Lewis Christian, and Krishna Vanga

Pricing and billing

Information about invoices and payments

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6 articles in this collection
Written by Victoria Goodwin and Thomas

Integrations

Information about connecting your online store

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3 articles in this collection
Written by Thomas

FAQs

Find the answers to the most popular questions

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16 articles in this collection
Written by Krishna Vanga, Lee Hoosein, Thomas and 1 other